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Shipping Policy

Thank you for visiting and shopping at RISESOUL blog shop. Following are the terms and conditions that constitute our Shipping Policy.

Local Shipping Policy (Singapore)

Shipment processing time

All orders are processed within one day.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

LOCAL NORMAL  POSTAGE RATES (inclusive of 7% GST)

Delivery TIme: Average 3 Business Days

Letters, Postcards*, Printed Papers+ And Packets/Packages

Weight Step Up to

Standard Large (Up to C4 size envelope)

Non-Standard

20g

$0.60

$0.60

40g

100g

$0.90

250g

$0.90

$1.15

500g

$1.15

$1.70

1kg

$2.55

2kg

$3.35

There will be an additional $2.24 (inclusive of GST) applicable for Local Registered Article: Delivery time average 1-3 business days.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Unforeseen Damages

Risesoul blog shop is not liable for any products damaged or lost during shipping. Please opt for registered postage as recommended. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment processing time

All orders are processed within 1 day.

Country Of Destination (Major Cities/ Office of Mail Exchange)*

Ordinary Normal  Mail - Air

Australia (Sydney, Melbourne, Perth)

4 - 6 Business Days

Brunei Darussalam (Bandar Seri Begawan)

4 - 6 Business Days

Canada (Vancouver)

6 - 9 Business Days

China, People's Republic of (Beijing, Guangzhou, Shanghai)

6 - 8 Business Days

France (Paris)

5 - 7 Business Days

Germany (Frankfurt)

5 - 7 Business Days

Hong Kong (Hong Kong)

3 - 5 Business Days

India (Chennai, Mumbai, Kokata)

5 - 8 Business Days

Indonesia (Jakarta, Batam)

5 - 8 Business Days

Italy (Rome)

7 - 9 Business Days

Japan (Tokyo, Osaka)

3 - 5 Business Days

Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)

4 - 6 Business Days

Netherlands (Amsterdam)

4 - 6 Business Days

New Zealand (Auckland)

4 - 6 Business Days

Philippines (Manila)

6 - 8 Business Days

South Africa (Johannesburg)

5 - 7 Business Days

Sweden (Stockholm)

4 - 6 Business Days

Switzerland (Zurich)

4 - 6 Business Days

Taiwan (Taipei)

4 - 6 Business Days

Thailand (Bangkok)

4 - 6 Business Days

United Arab Emirates (Dubai)

5 - 8 Business Days

United Kingdom (London)

4 - 6 Business Days

United States of America (San Francisco, New York, Honolulu)

6 - 8 Business Days

Vietnam (Ho Chi Minh)

5 - 8 Business Days

Other Destinations in Asia and Territories in the Pacific

5 - 10 Business Days

Other Destinations in the Middle East, Africa, Europe and America

6 - 12 Business Days

There will be an additional S$2.50 applicable for international registered article.

Overseas Postage Rates – Ordinary Normal Airmail Rates

Destination

Packets3

Weight Step Up To

(max weight: 2kg)

Postage Rate

Zone 1

Malaysia & Brunei

100g

$2.50

250g

$3.90

500g

$5.20

Per additional 100g

$1.10

Zone 2

Countries in Asia & the Pacific (except Australia, Japan & New Zealand)

100g

$3.20

250g

$6.80

500g

$12.00

Per additional

100g

$2.50

Zone 3

Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.

100g

$4.70

250g

$9.85

500g

$17.00

Per additional

100g

$3.50

Aerogrammes to all countries (except Malaysia & Brunei)

$0.60





Customs, Duties and Taxes

Risesoul blog shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Unforeseen Damages

Risesoul blog shop is not liable for any products damaged or lost during shipping. Please opt for registered postage as recommended. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.